Privacy Policy

Privacy Policy
Last updated: June 5, 2024

This Privacy Policy describes how Tona (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from trytona.store (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

We collect personal information from a variety of sources to provide our Services. The type of information depends on how you interact with us.
We may use this information to communicate with you, improve the Services, comply with legal obligations, enforce terms of service, and protect our rights and the rights of others.

What Personal Information We Collect

Information We Collect Directly from You

  • Contact details (name, address, phone number, email).

  • Order details (billing address, shipping address, payment confirmation, email).

  • Account details (username, password, security info).

  • Customer support info (messages you send us).

Information We Collect About Your Usage
We automatically collect data about your interactions with the Site, such as cookies, IP address, browser details, and usage data.

Information From Third Parties
We may receive information from vendors and service providers (for example, payment processors or shipping providers).

How We Use Your Personal Information

We use your personal information to:

  • Provide Products and Services: Process payments, fulfill orders, manage accounts, arrange shipping, and handle returns/exchanges.

  • Marketing and Advertising: Send promotional emails or show you ads.

  • Security and Fraud Prevention: Detect and address illegal or fraudulent activity.

  • Customer Support and Improvement: Respond to inquiries and improve our Services.

Cookies

We use cookies and similar technologies to improve your experience. You can manage cookies through your browser settings, though disabling them may affect site performance.

How We Disclose Personal Information

We may share your information:

  • With vendors (e.g., payment processors, shipping providers).

  • With marketing partners to advertise products.

  • With affiliates for internal operations.

  • For legal compliance (e.g., subpoenas or enforcement of terms).

We do not sell or disclose sensitive personal information without your consent.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

Children’s Data

Our Services are not intended for children under 16. If you believe a child has provided us with personal data, contact us to request deletion.

Security and Retention of Your Information

We take security seriously and store your information only as long as necessary to provide our Services, meet legal obligations, and resolve disputes.

Your Rights

Depending on where you live, you may have rights, including:

  • Right to Access/Know: Request access to the personal information we hold about you.

  • Right to Delete: Request deletion of your data.

  • Right to Correct: Request correction of inaccurate data.

  • Right to Opt-Out of Marketing: Unsubscribe from promotional emails at any time.

To exercise your rights, email contact.tonaofficial@gmail.com. We may need to verify your identity before fulfilling your request.

Complaints

If you have concerns about how we process your information, contact us at contact.tonaofficial@gmail.com. If not satisfied, you may file a complaint with your local data protection authority.

International Users

Your personal information may be transferred and processed outside your country. If data is transferred outside Europe, we rely on legal transfer mechanisms such as Standard Contractual Clauses.

Contact Us

If you have any questions about this Privacy Policy or your rights, please contact us:
Email: contact.tonaofficial@gmail.com
Website: trytona.store